Should I upload video or audio?
This is your choice. However, you will generally find it much quicker to upload audio as the file will be much smaller. Our suggestion is that, if possible, you upload a high-quality MP3 audio file,...
View ArticleWhat type of video should I upload?
The video file types supported are as follows: .FLV .F4V .MOV .MP4 .M4V .RM .WMV .ASF If you require a caption file, it doesn’t matter which video type you submit. If you require a Closed Caption MP4...
View ArticleHow long are my files in the WebCaptioning platform?
Your files will remain on your My Jobs page for 30 days.
View ArticleI have extra text at the beginning of my transcript that wasn’t contained in...
Sometimes the person editing the video will clip the video to eliminate the introduction of the speaker, for instance. If your transcript was created from the live event and not from the video itself,...
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